Buying an animal online can be nerve-wracking, and we do everything we can to ensure that you are comfortable and confident with our care and service. We encourage buyers from outer state to participate in Facetime, Zoo or other video applications to view the puppies the most thorough way possible. We will send through photos and any information we can to ensure you are satisfied. if you can visit, we will be invited to meet our family of Border Collies. You are encouraged to lay an dinterest with them, really learn who they are and make a decision from there. We ask for a nonrefunable deposit, this is to secure your puupy and to secure our business. Remaining payment can be made on the day that you pick your puppy up. Refunds are nonrefundable unless there is a health related issue that poses risk to the puppy.